KISCO CONFIDENCE®

THE POWER OF CONFIDENCE. THE ESSENCE OF PEACE OF MIND.

Anchored by integrity, dignity, and compassion, Kisco Senior Living cultivates a life of intellectual enrichment, peaceful independence, and meaningful connections within each of our communities. Serving our residents is a badge of honor we wear proudly, and we strive each day to earn your trust, inspire confidence, and offer peace of mind to residents, their families, and our associates.

For more than 30 years, Kisco has provided peace of mind. To you. To residents. To families. To associates. By emphasizing safety and security while also encouraging the pursuit of your passions, we allow you to rely on us for your peace of mind.

That’s the power of Kisco Confidence^®.

CULTIVATED BY LEADERS IN HOSPITALITY TO BE THE BEST IN FIVE-STAR SERVICE

Luxury senior living is more than just a lifestyle – it’s an experience that encompasses the whole self. Our principles, values, and beliefs rooted in our holistic wellness philosophy embolden us to weave together a luxury lifestyle complete with Forbes Five-Star Travel Guide® hospitality service, culinary experiences within exquisite venues, intellectual programming, and more.

• First senior living company to partner with Forbes Travel® exceptional service standards and training
• Transportation service available
• Grocery delivery
• Chef-prepared meals or room service from onsite restaurants
• Technology that keeps our residents connected to family
• Shopping service and personal errands
• The Art of Living Well® wellness programs

TRUST & TRANSPARENCY

HONEST, OPEN, AND TIMELY COMMUNICATIONS TO EARN AND KEEP YOUR TRUST.

At Kisco Senior Living, we spend every moment earning and valuing your trust, basing our beliefs in the power of integrity and transparency. Always listening, always responding, we never hesitate to put our residents first and provide you with the confidence of knowing we will address any situation that occurs with your well-being at the forefront of our actions.

• Immediate and frequent communications to residents and families regarding any change in situations as they occur
• Open two-way communication with our leadership team, residents, and families
• Ongoing updates with our newsletters, Executive Director correspondence, and email notifications
• Fully transparent and honest updates as soon as they are available

KISCO CLEAN℠: PREPARATION & PROTECTION

ENSURING THE BEST-IN-CLASS SAFETY PROTOCOLS.

We continue to set the standard for exemplary, five-star lifestyle that soars beyond the basics of cleanliness and security. We achieve these high expectations through ongoing training that prepares our associates for any outside adversity and continue to follow best-in-class protocols to ensure that our residents are living a happy, healthy lifestyle. We dedicate ourselves to establishing the utmost assurance and confidence between our team and our residents.

• Environmental Health and Safety personnel onsite
• Accushield® visitor management system for all community visitors
• Strict adherence to all CDC guidelines and protocols
• Ongoing high-touch/high-traffic surface cleaning throughout the day (elevators, public areas, handrails, doors, restrooms)
• Crandall® nutritional assurance and hygiene audits

HEALTH & WELL-BEING

ENRICHING THE NINE DIMENSIONS OF WELLNESS FOR EVERY RESIDENT.

The Kisco Signature Art of Living Well whole-person wellness philosophy addresses physical, spiritual, and emotional well-being. Our customized approach to wellness is tailored to each resident based on your needs and priorities. Whether you are looking to regain stability and balance or strengthen your inner core, our professional wellness team trains to identify the best type of wellness program for you. Their expertise in nutrition, social engagement, and intellectual stimulation allows them to enhance and enrich a healthy lifestyle.

• Customized wellness programs for personalized health & fitness protocols​
• Daily fitness classes available ​
• Cardio fitness programs for heart health​
• Nutritional consultations for cardio and neuro health and wellbeing​
• Strength and stability programs​
• Ongoing entertainment and educational planned programming​
• Philanthropic and volunteer opportunities to give back to the local community

RECRUITMENT & RETENTION

ENSURING WE HAVE THE TEAM TO DELIVER FIVE-STAR HOSPITALITY AND HEALTHCARE

At Kisco, we are dedicated to promoting the wellbeing of our associates as our first line of care for our residents and our most important touchpoints for our families. We expertly develop and manage our team of professionals with consistent training and service protocols. Our standards of excellence permeate every decision we make to foster their growth to ensure our residents have the best-in-class service and care:  

 

• Ongoing training to ensure our team is well-equipped to handle any situation​
• Rigorous team interviews to find the right people who have a calling for five-star service delivery​
• Benefits and compensation that creates ongoing loyalty​
• Cross training to develop long-term career pathways​
• Executive management training to ensure our communities follow the same standards of service and care

PEACE OF MIND

PRIORITIZING OUR RESIDENTS’ WELL-BEING

Safety and security are integral parts of our unique holistic wellness philosophy implemented throughout every level of our communities. Our highly trained associates maintain our comprehensive service protocols to ensure your maintenance-free lifestyle and offer unparalleled confidence in everyday life. Because of our dedication to provide you with peace of mind, you can freely pursue your passions and live an adventurous, culturally rich life that is well-worth living.

• 24/7 onsite staffing
• Enhanced environmental protocols to ensure a healthy building
• Ongoing training of associates to prepare and plan for unforeseen events
• Implementation of smart room technology
• Technology infrastructure to stay connected to family and friends

MAKE YOUR NEXT MOVE WITH CONFIDENCE.

For more than 30 years, Kisco Senior Living has equipped our communities to ensure the highest quality of service, care, and living possible. We expertly develop and manage our full-service senior living communities to provide an enriched lifestyle to residents, and our unique approach and philosophy center on giving residents the peace of mind they need to effortlessly pursue their passions. In fact, we are so certain you will love your new maintenance-free lifestyle that we guarantee it. If for any reason, you are not completely satisfied, we will fully refund your community fee and applicable monthly service fees.*

*Some restrictions apply and differ by community.

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